An anti-doping program is most successful when each facet of the policy is completed with the highest of quality. Drug Free Sport International’s (DFSI) commitment to deliver industry leading services led to the establishment of a Quality Assurance department and Quality Management System (QMS) to provide the most consistent and professional services for our clients. Our industry leading QMS allows DFSI staff to focus on Doping Control Officer (DCO) performance tracking, improvement strategies, and results based thinking. In addition to the management of the QMS, our Quality Assurance department ensures that our services meet client expectations and requirements by conducting 150+ no-notice field audits annually.
In 2019 DFSI made an additional commitment to quality by attaining ISO 9001:2015 certification. ISO 9001:2015 is an international standard that establishes criteria for a QMS and is based on a number of quality management principles including strong customer focus, motivation of top management, a process approach and continual improvement. This certification is just another way that DFSI continues to evaluate and update our service offerings.
We partnered with Smithers, www.smithers.com, an accredited quality and environmental management systems certification body, to achieve our certification.